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TRADXNG.COM
PRIVACY POLICY
Effective Date: 15 March 2026 | Version 1.0

www.tradxng.com

This Privacy Policy explains how Tradxng.com collects, uses, stores, shares,
and protects your personal data. By using our platform, you consent to the
practices described in this Policy. Please read it carefully and contact us if
you have any questions.

1. WHO WE ARE

Tradxng.com (“the Platform”, “we”, “us”, or “our”) is an online marketplace
that connects buyers and sellers across Nigeria and beyond for the purpose of
trading goods and services. We operate the website accessible at
www.tradxng.com.

For the purposes of this Privacy Policy, Tradxng.com is the data controller
responsible for the personal information you provide when using the Platform.
If you have questions about how we handle your data, contact us at
privacy@tradxng.com.

2. SCOPE OF THIS POLICY

This Privacy Policy applies to:

All visitors to www.tradxng.com, whether or not they are registered users;
All registered users, including buyers, sellers, and business account holders;
All information collected through the Platform, its mobile applications
(where applicable), and any related communications.

This Policy does not apply to third-party websites or services linked to from
Tradxng.com. We encourage you to review their respective privacy policies.

3. WHAT PERSONAL DATA WE COLLECT

3.1 Data You Provide to Us Directly

Registration information: full name, email address, phone number, password;
Profile information: business name, description, location, operating hours,
profile photo;
Listing information: product/service descriptions, photos, prices, contact
preferences;
Communication data: messages sent to other users or our support team;
Verification information: CAC registration number, government-issued ID, or
other verification documents;
Payment information: bank details or payment references for platform fees.

3.2 Data Collected Automatically

Device and browser information: IP address, browser type, operating system,
device identifiers;
Usage data: pages visited, searches entered, listings viewed, time on
Platform, features used;
Location data: approximate geographic location inferred from IP address;
Cookies and tracking data (see Section 8).

3.3 Data We Receive from Third Parties

Social login data: basic profile info if you register via Google or Facebook;
Fraud/verification data: information from third-party fraud detection or
identity verification services.

NOTE: We only collect personal data necessary for the purposes described in this
Policy. We do not collect sensitive personal data such as biometric data, health
information, or financial account credentials beyond what is needed for platform
transactions.

4. HOW WE USE YOUR PERSONAL DATA

4.1 To Operate the Platform

Creating and managing your account;
Enabling you to create, manage, and promote listings;
Facilitating communication between buyers and sellers;
Processing platform fees and managing subscriptions;
Verifying your identity or business credentials where required.

4.2 To Improve Our Services

Analysing usage patterns to improve Platform features and experience;
Conducting internal research and analytics;
Testing and debugging new features before rollout.

4.3 To Communicate With You

Sending transactional notifications (account confirmations, password resets,
listing updates);
Sending service announcements and important platform updates;
Sending promotional emails or newsletters where you have opted in.

4.4 To Protect the Platform and Its Users

Detecting, investigating, and preventing fraud and prohibited activities;
Enforcing our Terms and Conditions and this Privacy Policy;
Monitoring for suspicious activity and responding to security incidents;
Complying with applicable Nigerian laws and regulatory requirements.

4.5 Legal Bases for Processing

Contract: processing necessary to provide services you have requested;
Legitimate interests: processing for our legitimate business interests;
Consent: processing based on your specific consent (e.g. marketing);
Legal obligation: processing required to comply with Nigerian law.

5. HOW WE SHARE YOUR PERSONAL DATA

Tradxng.com does not sell your personal data to third parties. We may share
your data only in the following circumstances:

5.1 With Other Users
Public listing information (business name, location, contact number, listing
details) will be visible to other users. Only include information you are
comfortable sharing publicly.

5.2 With Service Providers
We engage trusted third parties including cloud hosting providers, email/SMS
services, payment processors, analytics tools, and fraud detection services.
All service providers are contractually bound to process your data only per our
instructions and to maintain appropriate data security.

5.3 For Legal and Regulatory Compliance
We may disclose your data to law enforcement, regulatory bodies, or courts
where legally required. We will notify you of such disclosures where legally
permitted.

5.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be
transferred to the successor entity with continued privacy protections.

5.5 With Your Consent
We may share your data with third parties where you have given explicit consent.

6. HOW LONG WE KEEP YOUR DATA

Data Type	Retention Period
Account data	Duration of account + 2 years after deletion
Listing data	Duration of listing + 12 months after removal
Transaction records	7 years (Nigerian tax/financial regulations)
Communication logs	2 years from date of communication
Fraud & security logs	5 years for investigative purposes
Marketing preferences	Until you withdraw consent
Cookies & analytics data	As specified in our Cookie Policy

When personal data is no longer required, we will securely delete or anonymise
it in accordance with industry best practices.

7. YOUR DATA RIGHTS

7.1 Right of Access
Request a copy of personal data we hold about you. We respond within 30 days.

7.2 Right to Rectification
Request correction of inaccurate or incomplete data, or update it yourself via
account settings.

7.3 Right to Erasure
Request deletion of your data where it is no longer necessary, consent is
withdrawn, or processing is unlawful. Certain data may be retained for legal
reasons.

7.4 Right to Restrict Processing
Request restriction of processing in certain circumstances, such as during a
dispute about accuracy.

7.5 Right to Data Portability
Receive your data in a structured, machine-readable format where processing is
based on consent or a contract.

7.6 Right to Object
Object to processing based on our legitimate interests, including direct
marketing. Marketing processing will stop immediately upon objection.

7.7 Right to Withdraw Consent
Withdraw consent at any time. This does not affect the lawfulness of processing
carried out before withdrawal.

7.8 How to Exercise Your Rights
Email: privacy@tradxng.com | Subject: “Data Rights Request”
We acknowledge within 5 business days and respond in full within 30 days.
We will never charge a fee for a legitimate data rights request.

8. COOKIES AND TRACKING TECHNOLOGIES

8.1 What Are Cookies
Cookies are small text files placed on your device to recognise it and remember
information about your visit.

8.2 Types of Cookies We Use

Essential cookies: required for platform function (login, security). Cannot
be disabled.
Performance cookies: anonymous usage statistics to improve the platform.
Functionality cookies: remember preferences such as location filters and
saved searches.
Marketing cookies: deliver relevant promotional content. Set with consent
only.

8.3 Managing Your Cookie Preferences
Manage preferences via our cookie consent banner or your browser settings.
Disabling essential cookies may affect Platform functionality.

9. DATA SECURITY

Tradxng.com implements the following security measures:

SSL/TLS encryption for data in transit;
Industry-standard password hashing;
Regular security assessments and penetration testing;
Staff access controls on a need-to-know basis;
Incident response procedures for detecting and responding to data breaches.

No internet service can guarantee absolute security. Keep your credentials
confidential. In the event of a breach affecting your rights, we will notify
you and the Nigerian Data Protection Commission (NDPC) as required by law.

10. CHILDREN’S PRIVACY

Tradxng.com is not intended for persons under 18. We do not knowingly collect
data from minors. If we discover a minor has an account, we will suspend it and
delete their data. Report suspected minors to privacy@tradxng.com.

11. INTERNATIONAL DATA TRANSFERS

We primarily store and process data within Nigeria. Where service providers in
other countries are used, we ensure appropriate contractual safeguards are in
place consistent with applicable Nigerian data protection law.

12. THIRD-PARTY LINKS AND SERVICES

The Platform may contain links to third-party websites. Tradxng.com has no
control over and accepts no responsibility for the privacy practices of those
external sites. Please review their privacy policies independently.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Policy from time to time. Material changes will be notified
by email or Platform notice at least 14 days before taking effect. Continued
use of the Platform after the effective date constitutes acceptance of the
updated Policy.

14. HOW TO MAKE A COMPLAINT

To make a privacy complaint, email privacy@tradxng.com with full details. We
acknowledge within 5 business days and aim to resolve within 30 days.

If you are not satisfied with our response, you may contact the:

Nigerian Data Protection Commission (NDPC)
Website: ndpc.gov.ng

15. CONTACT US

Platform: Tradxng.com
Privacy enquiries: privacy@tradxng.com
General support: support@tradxng.com
Legal notices: legal@tradxng.com
Website: www.tradxng.com